Effective Date: 17 July 2026

Website: https://teakay.co.in/

This Privacy Policy explains how Teakay (“Teakay”, “we”, “us”, or “our”), a cookie and bakery products brand owned and operated by Shree Tirupati Balajee Industries Private Limited, collects, uses, discloses, and protects information when you visit our website at teakay.co.in (the “Site”), interact with us through our online forms, WhatsApp, phone, or email, or otherwise engage with our products, distributorship, or career opportunities. By using the Site, you agree to the practices described in this Policy.

1. Who We Are

• Brand: Teakay Cookies
• Operated by: Shree Tirupati Balajee Industries Private Limited
• Registered / Factory Address: D 69, UPSIDA, Agro Park, Karkhiyaon, Phoolpur, Varanasi, Uttar Pradesh – 221206, India
• Phone / WhatsApp: +91-8881862626
• Email: feedback@teakay.biz

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide to Us

• Contact and enquiry details – name, email address, phone number, city/location, and message content submitted through our “Get in Touch”, domestic order enquiry, or international order enquiry forms.
• Dealership / distributor applications – name, business name, contact details, location/territory, and other information submitted through our “Becoming a Teakay Dealer” application.
• Career applications – name, contact details, resume/CV, work history, and other information you submit through our Career page.
• WhatsApp communications – information you share with us when you message us via WhatsApp (+91-8881862626).
• Email correspondence – information you share when you email feedback@teakay.biz or gmsales@teakay.biz.
• Social media interactions – information you provide when you engage with our Facebook, Instagram, YouTube, or LinkedIn pages.

2.2 Information Collected Automatically

• Device and usage data – IP address, browser type, device type, operating system, referring URLs, pages viewed, and time spent on the Site.
• Cookies and similar technologies – our Site (built on WordPress/WooCommerce) uses cookies and similar tracking technologies to operate the Site, remember preferences, and understand how visitors use our Site. See Section 6 (Cookies) below.
• Analytics and advertising data – when you interact with our online advertisements (for example, Meta/Facebook and Instagram ads or Google ads), the advertising platform may share limited interaction data (such as clicks, form submissions, or conversions) with us to help measure campaign performance.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to enquiries about our products, bulk/domestic orders, and international/export orders.
• To process and evaluate dealership and distributorship applications.
• To process career and job applications.
• To operate, maintain, and improve the Site and our product offerings.
• To send updates, offers, or information you have requested, where permitted.
• To measure and improve the performance of our marketing and advertising campaigns, including Meta/Facebook, Instagram, and Google advertising.
• To comply with applicable legal, regulatory, and food-safety (FSSAI/FSSC) obligations.
• To detect, prevent, and address fraud, security, or technical issues.

4. Sharing of Information

We do not sell your personal information. We may share information in the following circumstances:

• With service providers who help us operate the Site, host our data, process enquiries, or run our advertising campaigns (for example, website hosting providers, WhatsApp Business, Meta/Facebook, and Google), under confidentiality and data protection obligations.
• With group companies or business partners for the purpose of fulfilling distributor, dealer, or export enquiries.
• With regulatory or government authorities where required by law, including food-safety and export/trade regulations.
• In connection with a business transaction such as a merger, acquisition, or sale of assets, subject to confidentiality protections.

5. Legal Basis and Your Consent

Where the Indian Digital Personal Data Protection Act, 2023 (DPDP Act) or other applicable data protection law requires it, we process your personal information on the basis of your consent (for example, when you submit an enquiry, dealership application, or career application), or where necessary to respond to your requests, comply with legal obligations, or pursue our legitimate business interests in a manner that does not override your rights.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies for the following purposes:

Category	Purpose	Examples	Can You Opt Out?
Essential	Required for the Site (WordPress/WooCommerce) to function correctly.	Session and security cookies	No – required for the Site to work
Analytics	Help us understand how visitors use the Site.	Google Analytics-type cookies	Yes – via browser settings
Advertising	Measure and improve the performance of our Meta/Google ad campaigns.	Meta Pixel, Google Ads tags	Yes – via browser settings or ad platform preferences

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, including to respond to your enquiry, process your dealership or career application, comply with legal, tax, or food-safety recordkeeping requirements, and resolve disputes. When no longer needed, information is securely deleted or anonymised.

8. Data Security

We implement reasonable technical and organisational safeguards to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Site and services are intended for a general business and consumer audience and are not directed at children. We do not knowingly collect personal information from children without appropriate parental or guardian consent, in accordance with the DPDP Act, 2023.

10. Your Rights

Subject to applicable law, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion or erasure of your personal information.
• Withdraw consent for processing, where consent is the basis for processing.
• Raise a grievance or complaint regarding the handling of your personal information.

To exercise any of these rights, please contact us using the details in Section 12 below.

11. Third-Party Links

Our Site may contain links to third-party websites, including social media platforms (YouTube, Facebook, Instagram) and WhatsApp. This Privacy Policy does not apply to those third-party sites, and we encourage you to review their respective privacy policies.

12. Grievance Officer / Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us at:

• Shree Tirupati Balajee Industries Private Limited (Teakay):
• Address: D 69, UPSIDA, Agro Park, Karkhiyaon, Phoolpur, Varanasi, Uttar Pradesh – 221206, India
• Phone: +91-8881862626
• Email: feedback@teakay.biz

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. The updated version will be posted on this page with a revised “Effective Date”. We encourage you to review this Policy periodically.

This document is a template prepared for Teakay / Shree Tirupati Balajee Industries Private Limited and should be reviewed by a qualified legal professional before publication to ensure full compliance with the Digital Personal Data Protection Act, 2023, and any other applicable laws.